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Shipping and Returns


Virtail can only ship to one address per order. The shipping fee charged by Virtail is as follows:

  1. When you order products worth $49.99 or more (before tax): Free of Charge 
  2. When your order is less than $49.99 (before tax): $7.99

Virtail only ships products within the United States of America.



  1. Virtail will use all reasonable endeavors to try and deliver your Order within 4 working days from the date of Order. 
  2. Virtail does not deliver orders to APO Addresses or PO Boxes 
  3. You may be required to sign for delivery


Refunds and Returns

All items purchased on the Virtail website are governed by the refund and return policies of their respective manufacturers. Virtail requests you to confirm individual refund and return policies before purchase. Should you wish to know more about the return and refund policies for a particular product or brand sold on Virtail, please contact Virtail Customer Care.


Prices and Payment

  1. All prices indicated on the website are in US dollars. The total cost does not include taxes. Any applicable taxes will be displayed during check-out, upon confirmation of shipping and billing address.
  2. The amount payable to Virtail for an Order will include the following amounts:
  •      The sum of the price of each product as indicated on the website at the time of submitting your Order
  •      The cost of delivery in accordance with the Shipping policies stated above